“Impact Student Data Dashboard”
GoalGo is a one-stop goal management web-based platform that helps new students at City of Bridges High School direct and manage learning goals based on their underlying interests, curiosities, and values in the competency-based education system
Fresh students in the City of Bridge High School can't set goals fitting their interests & passions in the competency-based education system.
We started the research by understanding the innovative education system. We want to discover the challenges for students from diverse backgrounds to get into this community and envision a more smooth and enjoyable onboarding experience for students and teachers in the City of Bridge High School (CoBHS).
We conducted the contextual inquiry with the school principal, teacher, and 2 fresh-year students to explore the main onboarding activities. We also analyzed the artifacts collected, including school social media posts, school Handbook, and school documents, to enrich the understanding of school value and onboarding activities.
We built the onboarding collaboration model by synthesizing the research data and found four key pain points.
The needs of students and teachers informed three main HMW questions.
We designed and sketched 16 ideas based on the HMW statements. By integrating and organizing, we selected 10 storyboards and used the speed dating method to test for students and teachers.
We presented storyboards to 5 mixed groups of students and teachers, respectively, who ranked the storyboards by how useful they perceived them to be and wrote down their thoughts on the sticky notes. Then, we consolidated their feedback and organized and visualized the difference between teachers' and students' preferences using the coordinated map.
We narrowed down and reframed our design concepts as the ‘Goal-setting Kit’ based on the results of the coordinate map.
We reviewed the data and used the learning experience map to dig into the goal-setting journey. We found that the two main challenges students faced were coming up with goals and planning the pathway with proper management. We broke them into five goal-setting stages and focused on goal definition and tracking process. The third layer narrowed down our design scope and zoomed into the part students struggle with most to start our design concept.
Considering the pain points and users' needs we found before, we want to build a digital goal-setting tool to help students gradually find their interests and goal and finally direct them to their own way of goals with the help of teachers.
We decomposed the goal-setting into a linear, unskippable navigation process and mapped the flows into the interface pages, which led to our product structure and page-level interaction design.
Use the progress bar on the top of the interface to help students to master the whole picture and more easily digest and engage in each part of the goal-setting.
The project focused on user research and narrowed down users' needs. We have walked through a solid research process, including contextual inquiry, user profile analysis, synthesis model, and learning experience map to understand the users, stakeholders, and their interrelationships within the system. A significant difference between educational and other products is that we need to consider both students' and teachers' perspectives as UX designers. The user research insights serve as important cornerstones for us to revisit anytime and align the direction of our concept development with users' needs and the systemic framework.